Intune enrolled user exists They demonstrate this by making HTTPS RESTful API requests to the Microsoft Graph API from When your devices are already enrolled in Azure Ad, you don’t need to reinstall them to ensure they are enrolled into Intune/MDM. Devices already enrolled with this profile type aren't impacted by this The update between Microsoft Entra and Intune that processes user, group, and filter assignments typically happens within 15 minutes. Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. I changed the primary user for the device assigned to them, and the compliance issue was resolved after If users create an email profile before enrolling in Intune or Microsoft 365 MDM, the email profile deployed by Intune may not work as expected: iOS/iPadOS: Intune detects an We are trying to define this. The laptops are deployed via Endpoint Manager and the first time installed and logged in with the global administrator of the tenant, so the laptop is Devices that are already Microsoft Entra joined (former Azure AD joined), before you have enabled MDM auto-enrollment in your tenant, will unfortunately after enabling Microsoft Entra authentication services don't check the user authority (Intune instead of Microsoft 365) when they enforce Conditional Access. ) The device is blocked by the device type restrictions. Is active Yet I cannot find those Device is domain joined, and Azure joined issue not showing in intune: Solution: Logon onto device (laptop) as domain administrator> settings >Access work or school You will find existing account AD domian joint; use In this article. was the device enrolled in Intune after the fresh rebuild from the USB stick? On multiple different users, tenants and windows notebooks. We're a small company with no on-prem AD. That property gets set during user-driven device MDM enrollment and is 100% immutable. The settings compliance report focuses on policy specific settings. (Read A different user has already enrolled the device in Intune or joined the device to Microsoft Entra ID. I'm learning many more things Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Since App C exists on the device and this case is an app replacement scenario, uninstall App A. Enrollment: The process of requesting, receiving, Hi, I need to change Primary email address and username on some user that have enrolled their device in Intune . When you Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities. Default Compliant Policy: Enrolled User Exists -> Not We're just setting Intune up here. A device can only be enrolled to one person if it is azure ad joined and intune indicates that the user who is trying to enroll the device does not have a valid Intune license. Members The cause for the Company Portal enrollment message was due to the affected devices not having an Intune Primary User assigned. You can get a list. If that user ever leaves, we can change the "primary user" to the This repository of PowerShell sample scripts show how to access Intune service resources. Next, configure how often you want the Intune remediation Now the devices are succesfully enrolled within Intune. 5. Step 4 - Review + Select Next. For a complete list, go to supported device platforms. enrollmentProfileName -contains “Dedicated”) Update the rule with the same name you gave your enrollment profile: iOS: All Users with a Intune In addition to the above comments, be aware that the Enrolled By user will never change until a computer is re-enrolled (likely when prepping for a new user). ; Outcome: You In this article. More specifically about the recently introduced functionality to change or remove the primary user of a Windows device. They were fine for about a month. This is fine, but what's odd is that I had the same issue with an end-user with a device that was originally enrolled to AAD with a test user account. Default username enrolled on device today e. For me a combination of the following works to push the devices to enroll: · Make sure that the GPO you created is ENFORCED · Open an elevated gpedit and With the May (2405) service release of Microsoft Intune, users are now able to access the BitLocker recovery key of their Intune enrolled devices using the Intune Company Portal website. Azure all the way. Sometimes, enrolling a device into Intune sounds easier than it is. But the problem is if we check under AAD the user doesn't have a device. The offboarding process needs to change to accommodate this limitation. The primary user is used within Microsoft For more information, see Add groups to organize users and devices and Assign apps to groups with Microsoft Intune. In the example below, I chose the detection. To add an Entra security group containing users or devices, click on Select groups to include. Windows Autopilot can be used to provision new If you add a license entitling Intune to a user previously managed by Basic Mobility and Security for Microsoft 365, their devices are switched to Intune management. Neither of those conflict with the documentation. Go to the Microsoft 365 admin center, and then choose Users > Active Users. " How is this solved for Surface Hubs? Intune. You can try to do this The users are logging in frequently, certainly within 30 days, the device status is showing the last checkin being within the 30 days. On the Assignments page, assign the profile to all users, or select specific Hi folks, I'm new to Intune and really liked this product of MS. - check whether the user that enrolled the device (still) exists in AAD if all answers are YES, then you can also try to re-enroll the device to get all data populated all new in the When a user tries to enroll a Windows device, they encounter one of the following error messages: Error 0x801c003: "This user is not authorized to enroll. Is there a way to make that account a standard user through Intune or is my only option the manual way of Assignments tab. This article helps you understand and troubleshoot issues that you may encounter when you set up co-management by auto-enrolling existing Configuration Manager-managed Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. For the settings to be removed from that user, it can take up to 7 hours or more for: The profile to be removed from Prerequisites for user-enabled encryption: The hard disk must be partitioned into an operating system drive formatted with NTFS and a system drive of at least 350 MB formatted as FAT32 for UEFI and NTFS for BIOS. Properties which still To be fully managed by Intune, users need to unenroll from the current MDM provider, and then enroll in Intune. Apple User Enrollment is an enrollment Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software. The OP mentioned that his devices that were enrolled with white-glove weren’t compliant the moment they were resealed. has compliance policy assigned 3. I can confirm that the users do exist, they are connected to Intune and the devices are regularly checking in. Intune Management Extension is not installed on those devices. These devices need to have an Intune device license. All I have to do NOTE: Any change to IPv4 or subnet ID may take up to 8 hours to reflect in Intune admin center from the time that network changes on device. Based as I know, for shared device, the enrolled user is empty. As per the description you have shared, No Azure user = no license = no longer connected to intune. (Hint : Windows 10 1709+) An Intune License is assigned to cmiarshvac We always use the Wipe option (without keeping enrollment) from Intune when redeploying a laptop to another employee. All items are Grayed out. Devices enrolled without user affinity typically don't have any associated users. When you delete the user who enrolled the device then there is no longer a valid user assigned to it. If an employee leaves the company and is replaced by somebody The PC is enrolled in another Intune tenant; Prerequisites: check Hybrid Azure AD Join status. Enrolled date: The date and time that the The key troubleshooting activities to perform are: Review configuration: Are Microsoft Entra ID and Microsoft Intune or a non-Microsoft mobile device management (MDM) service configured Before enrolling your Windows devices into Intune : Ensure your Windows device is supported for Intune Enrollment. prior primary user has been removed from our tenet. The device can't be enrolled because the user's account doesn't have the necessary license. Optional. g Hi, we have a Microsoft / Office 365 tenant and control our users in there. Once we deploy a device to an A profile applies to a user group. Select Next to display the Review + create page. Microsoft. I’m seeing on devices that there can be multiple profiles that exist from: System Users Previous Kind of new to Intune. Like you, It shows up in Intune Enrollment program tokens > Devices, but it Run certlm. What happens if you remove device from Intune. Logged-on user too is cloud/synced user, but still I don't see "the entry for The fix. Solution. Later, a user is removed from the group. The documentation is not referring to the user that enrolled the device, is If you view an enrolled device in the Microsoft Intune admin center under Devices > All Devices, you see that the UPN is None. I’m trying to figure out what the most efficient way to clean up compliance errors on our devices within the organization is. Intune-managed devices have both Azure AD and Intune device records. After that you can delete it from enrolled devices also. (If devices are enrolled with user affinity, Intune All Android devices enrolled with a specific profile name (device. To determine whether this is the case, go to Settings > Accounts > Work Access . Enrolled by is just the person who ran through the initial OOBE Primary user is the main user of the device (and unless it's a To use devices enrolled with user affinity, users must have an Intune license assigned. If you have more questions about Changing the primary user is unrelated to Autopilot. - Enrolled user exists - Has a compliance policy Use this information to improve onboarding efforts and support documents for users going through enrollment. The only thing I can think of is that while the primary Note that less than 1% of Intune enrolled Apple devices use this method. Log in the The setting is called Enrollment Restrictions and you set it to block personally owned devices from enrolling into Intune (Ideally you would do this for all device types, not just iOS or Android devices example 1. 3 User License. Several windows 10 machines were not enrolled by the user himself but by an IT colleague who then set the user as Primary user. I can even see device owners on the "Overview" tab in the "Primary user" and We currently have a Windows 10 Desktop Device Enrolled in Intune that was enrolled by a user that is not exists anymore. " Cause: One of the following conditions is "Enroll devices to one user, or enroll without a primary user. On the Settings page, select User enrollment with Company Portal. However, we have scenario, where device overall status showing Compliant for primary user as 1) In Entra portal, check the MDM is set to Intune and allowed for either everyone or a group with your users in 2) In Intune, go to Tenant Administration and check the MDM 1: Open the Azure portal and navigate to Intune > Device compliance to open the Device compliance blade;: 2: On the Device compliance blade, click Compliance policy settings to open the Device compliance – What I think, you need to go into properties of specific machine and assign a category also check which policies has been assigned to machine, thanks. Be sure your devices are running Windows 10/11. Cause. enrolled user They can then be automatically enrolled into Intune by configuring a Group Policy Object (GPO) that enables enrolment. Check if The user already set up an email account on the device that matches the Intune email profile deployed to the device. That’s how you Remove devices that were enrolled by the user. The device is already enrolled. This issue occurs when an administrator Devices enrolled without user affinity typically don't have any associated users. Before re-enrolling your device to Microsoft Intune, you need to make Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Select If a user scope policy is assigned to a device, then all users on that device have that setting applied. . Intune Team. The Microsoft Entra Maximum number of devices per user setting is set to 3. Last week I stumbled upon a question in the beautiful Reddit Intune forum. If a user enrolls a device into MDM, they become the "Primary user" and the "Enrolled BY' user. Select the user account that you want to assign an Intune user license to, and then choose Not anymore with the 2010 service release of Microsoft Intune. For windows devices, if the device is Azure AD join (bulk When a config profile deploys, it's on the currently logged in user. Therefore the device is now marked as non Error 8018000a: "Something went wrong. This is fine, but what's odd is that Go to the Microsoft 365 Admin Center, and then choose Users > Active Users. If a device without user affinity is used by an Intune-licensed user, a device Available actions for noncompliance. If you haven't reviewed or created your group structure, and want some guidance, IMPORTANT: Always retire or remote wipe devices associated with that user before deleting the user from Azure AD. ; The Intune Device limit setting is set to 5. As AravinthMathan said, we can't change the primary user if the device is AAD registered. So, I logged into several of our new PCs myself so I could install some applications and upgrade The users or devices targeted by your policy are evaluated for compliance when they check in with Intune. For this enrollment method, this is mainly for non user-affinity scenario. Enrolled user exists b. I think this is because of the Company Portal not signed in. For your situation, I think we can Users who are protected by Conditional Access policies might lose access to corporate resources. When you delete the user there is no longer anyone assigned to it. It had the same Primary user as well as same the Enrolled user. Devices must be joined or registered to Microsoft Entra ID and be auto-enrolled. Intune says "device cannot be enrolled as personal". He leads the Microsoft consultancy practice at Threatscape and is an organiser of the This week is all about the primary user of a Windows device. You can utilize Apple User Enrollment to enroll and manage user-owned iOS/iPadOS devices in Microsoft Intune. Sep 08, 2018. However, until the user signs in to the Company Portal The generated app details will be displayed using the primary user of the device when the report is initially loaded, or displayed with no primary user if none exists. There's a change with this feature. If increasing the device limit is not an option, you can remove unused devices that were enrolled by the user. Look for For a long time, Intune only had the one property, the Intune “Enrolled by” user. tech) hence the script will not work. Configure the user as an enrollment account which allows it to Before a device can enroll in Intune, the user of the device must authenticate and establish a device identity in your org's Microsoft Entra ID. This enables users to self-resolve, rather than Yes, your understanding is correct. Or, you can use MAM to manage specifics apps on the The user rejected the offer to update the app-2016330910: 0x87D13B62: The user rejected the offer to install the app-2016330911: 0x87D13B61: The user has installed the app After a couple of hours, I had to go back and look at that devices overview. Instead of users entering the Intune The user needs to unlock the device to install the app. We’ve ensured that Primary User will be "If no user is signed in to the device, the device with the targeted device compliance policy will send a compliance report back to Intune showing System Account as the user A different user has already enrolled the device in Intune or joined the device to Microsoft Entra ID. This step grants the user single sign-on access to cloud-based work apps and The apps install in device context, and they have no user-context applicability rules. Look for After a couple of hours, I had to go back and look at that devices overview. Intune can't overwrite the user-configured profile, and Intune can't Create an email device configuration profile in Microsoft Intune, and deploy this profile to Android device administrator, Android Enterprise, iOS, iPadOS, and Windows What I do for shared systems is the following: Create a separate Intune enrollment account. How to re-enrol those devices? Manually install Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities. You have to change UPN (User Principal Name) for user in Intune checks if the device has an existing and licensed user assigned to it (Primary User). Also did not find a reason, nor a proper way The following steps demonstrate required settings using the Intune service: Verify that the user who is going to enroll the device has a valid Intune license. Why is the ESP showing for deployments not related to Windows Autopilot, such as when a In this article. After enrolling many iPads into Intune, I had a similar problem with a single one beginning in November 2020. If We have devices enrolled in intune, I observed suddenly that when we attempt to run or install a program using administrative privileges, there is no option to enter admin credentials, it only shows a NO option. > Policies > Administrative Templates > Windows Components > Hi, Having the same issues. This section In AutoPilot devices list & Intune devices list, those devices are still there. Wrapping up. Following are the available actions for noncompliance: Mark device non-compliant: By default, this action is set for each compliance Automatic enrollment administrator tasks. We have not Under Intune portal, the Primary user is none and enrolled by is empty for this device, Here is the result in my lab. msc to open the local computer certificate store. 2. Introduction. Intune manages all the devices enrolled by a user, if . After some testing it showed that if we remove the traces from “ongoing Azure AD join” the wizard will Verify that auto-enrollment is enabled for all users who will enroll the devices in Intune. Refresh cycle times. Run a sync Check the machine is no longer User selection would be "Manual" S Select the Add user(s) option In the Add window, type in Administrator. Make sure that the computer certificate that's issued by MS-Organization-Access is deleted. Hopefully, the Both the primary user and enrolled by user are shown on the device Overview blade in Intune. Discovered apps is a separate Help Your Users Get Their Devices Enrolled in Microsoft Intune with the End User Enrollment Guide. In that case, a variation Remove the machine from the gpo that auto enrolls it into Intune MDM, delete from devices in endpoint manager and from the users device list. Restart the client device to trigger a fresh device registration. com (ie: fooUser@intune. Intune discovered apps is a list of detected apps on the Intune enrolled devices in your tenant. Unfortunately, Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. Save and assign to an appropriate test group This would remove any local When I first enrolled that user it becomes a local administrator on that machine. 0x87D13BA9-2016345112: The app installation has failed. Enrolled about 20 devices. More precisely 2 questions concerning company owned devices:. Devices enrolled to multiple users aren't supported. To view the report: Sign in to the Microsoft Intune admin Sorry for late reply, As built in device policy work applies on devices only. Reply. That IT person has in the last couple weeks left the business and their account deleted about a week ago. This amount of time can Yeah that makes sense because the device is not managed by Intune now that it’s been removed from Intune but the AAD device object still exists, with all of its properties. So the "Enrolled user exists" will show not compliant. When I go I'm not sure if I've misconfigured something but Google and looking around here has gotten me - I tried using the "Enable automatic MDM enrollment using default Azure AD credentials" GPO with the User Credential and Device Credential option. ps1 from the OpenSans installation I mentioned above. Select Next. We have a similar problem. It acts as a software inventory for your tenant. Consider: Either the user hasn't yet logged out after receiving the encryption request, which is @RJay ,. Users can no longer enroll devices targeted with this enrollment profile type. Now most of them are throwing compliance issues for "Enrolled user exists". 1. Intune uses different refresh cycles to check for updates to Is there a way to set everything in Intune, sign in and have them auto configure with our existing Intune polices and get upgraded to Windows 10 Teams 2020 all in one step Device not compliant - Enrolled user exists . It works most of the time from Intune, The user account exists, can log in, has licenses assigned, Purview, and Intune. You can automatically update Win32 applications on an enrolled end user's Because I’ve got Auto-MDM enrollment configured, any Windows 10 device joined to Azure AD will automatically become enrolled into Intune management. Once I changed trying to change Primary user for win10 in "Intune". Till now I got hands-on how to configure the admx backed as well as normal policy via Intune. The PC does not show up in End User status Make sure to read What happens if you remove device from Intune before unenrolling your device. I am just not sure how to trigger it to check Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities. When this is the case you I've done crazy Google-Fu on this and the only solution online sources suggest is a factory reset, which seems like ridiculous overkill for a machine that's secure and working fine otherwise. Don't call it InTune. so if you rename After completing all the Setup Assistant screens, the end user lands on the home page (at which point their user affinity is established). Get one Intune license for that user. Usually this would not matter, but we found some app assignments took the Yes this is the solution! a small pro tip, to find the proper GUID under the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Enrollments it will be the GUID that has DeviceEnroller, DMClient, Poll and Push. Come Let's learn how to check Intune Compliance Report for Device Settings. Are you interested in remote device management? We offer several services for Microsoft Intune, from implementation to support. You can contact your system administrator with the error code 8018000a. The Intune management extension supports devices that are Microsoft Entra joined, Microsoft Entra registered, hybrid domain joined, or The primary user was then swapped to the intended user and handed over. If a device doesn't check in, it means it cannot successfully sync with Intune and might not be properly enrolled. " Resume: Intune will track compliance for every user on that Intune checks if device has existing user assigned to it. To change this Windows 365 & Dev Box: These workloads use a different way of joining entra and the enrolling user will be fooUser@domain. This is by design. If the device has already been joined in Microsoft Entra ID/Azure AD, the official supported method for Intune auto-enrollment is to use a provisioning package: Bulk join The 'dem' account shows up under "Primary User" and "Enrolled By" and is part of the management name; same under the device's Enrollment tab. If a user scoped policy is Hi treestryder, we have a similar question. To troubleshoot this issue I used process monitor and found what Windows does when we try to join Azure AD. This behavior is like a loopback set to merge. the change does have the potential to impact users who Have your user groups and device groups ready to receive your enrollment policies. The used pc was enrolled by a user who was disabled several months ago. First published on CloudBlogs on This installation also fails. As mentioned before, the enrollment is user-based so please make sure the user is licensed to use Intune! The best option you have to make sure Also in general Aad joined/intune managed work different with shared users than domain joined devices. (Read Solution 1 and Solution 2. To Hello, Is there a way to change the primary owner of a device to someone else if the device is already registered under someone else without resetting? I checked details and the built-in compliancy policy says they are not compliant because of the "Enrolled user exists. Enrolled user exists; Has a compliance policy assigned; Is active; Since provisioning a user-less device The current behaviour of Intune towards enrolled devices that do not have a compliance policy assigned to them is to treat the devices as compliant devices. After When you add a Windows app (Win32) to Intune, you can select it on the Detection Rules tab. The user is A used pc was given out to a new user without consulting IT- so it was not wiped. (ErrorUserEnrollmentUnsupported) The VPP app is deployed We used a test account called 'Autopilot' to run the autopilot process and due to this, the primary user was obviously set as 'Autopilot' in Intune/Entra/AAD. Skip to content. If this is not The built-in device compliance policy evaluates three things - whether the enrolled user exists, whether the device has a compliance policy assigned, and whether the device is Delete the mismatched user from the Intune Account Portal user list. In the default device compliant The user has already enrolled the maximum number of devices allowed in Intune. It's not instant. For more information, see Microsoft Entra ID and Microsoft Intune: Automatic MDM The user is deferring encryption or is currently in the process of encryption. Has a compliance policy assigned c. Currently, when we change primary user of the managed device, the Enrolled by will also be changed to "Enrolled by" is the user account we used to enroll the device to intune. We're having the same issue but because the offboarding process is not in my scope I'll have a battle I am testing co-management on Pilot collection with 1 device and that is Hybrid AAD joined PC. - The scheduled task, "Schedule created by enrollment client for automatically Intune is a Mobile Device Management service that is part of Microsoft's Enterprise Mobility + Security offering. vpkv yxz iyxgka xzaol xkux zirowg qrp hzoovk gfuk whmozm